Terms of Service
Effective Date: 02.01.24
Welcome to Natural Painting! By accessing or using our website, requesting a quote, booking services, or interacting with our team, you agree to the following Terms of Service. Please read them carefully.
1. Services Offered
Natural Painting provides residential and commercial painting services, including but not limited to interior and exterior painting, surface preparation, and color consultations. Additional services may be offered based on availability and project scope.
2. Quotes and Estimates
We offer free, no-obligation quotes through our Quick Quoting Tool and in-person consultations. Quotes are based on the information and photos provided. Final pricing may vary if additional work, changes, or unforeseen circumstances arise during the project.
3. Scheduling and Cancellations
Once a quote is accepted, we’ll schedule your project at a mutually convenient time. We ask for at least 48 hours’ notice if you need to reschedule or cancel. Cancellations with less than 24 hours' notice may incur a fee.
4. Client Responsibilities
Clients are responsible for: Providing accurate information and clear access to the project area.Securing or removing fragile or valuable items.Notifying us of any special requirements or hazardous conditions.
5. Payment Terms
Payment terms will be outlined in your project agreement. Typically, a deposit is required to secure your project date, with the remaining balance due upon completion. Late payments may incur interest charges and collection costs.
6. Satisfaction Guarantee
Your satisfaction is important to us. If you're not satisfied with any aspect of our work, please notify us within 7 days of project completion so we can make it right. We do not guarantee coverage of pre-existing damage or issues beyond the scope of our painting services.
7. Warranties
We offer a limited warranty on workmanship for [e.g., 2 years] from the date of completion. This does not cover damage caused by weather, accidents, misuse, or failure to maintain painted surfaces.
8. Use of the Website & Quoting Tool
Use of our website and quoting tool is at your own risk. We do our best to ensure accurate information, but we cannot guarantee the availability or accuracy of all features at all times. Any unauthorized use or misuse of the site is prohibited.
9. Privacy
We respect your privacy. Information collected through our website, quoting tool, or communications will be used only to provide services and improve your experience. We never sell your information to third parties. For more details, please see our [Privacy Policy].
10. Limitation of Liability
Natural Painting is not liable for indirect, incidental, or consequential damages arising out of the use of our services or website. Our total liability for any claim shall not exceed the total amount paid for services rendered.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us:
Natural Painting
586-260-7000